Reviews

Mann Estate Agents has 244 reviews

Rating Guide:
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Excellent
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  • Valued Customer 19-Jun-2017
    Service Rating
    + +

    excellent service

    I have always had excellent service from Manns from helping me purchase a property to let, through to full management and several refurbishments and repair jobs. They are good at answering email enquiries and are very polite as well as helpful.

    19-Jun-2017 19-Jun-2017

    Thank you for the great review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at  Mann  in the Chatham branch. <br/>

  • Verified Customer 28-May-2017
    Service Rating
    -

    My service feedback with Sales

    no bonus to buying in house package

    30-May-2017 30-May-2017

    I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the point you have raised then please email me at review@countrywide.co.uk<br/>

  • Valued Customer 23-May-2017
    Service Rating
    + +

    My service feedback with Sales

    very good

    25-May-2017 25-May-2017

    It's great to see that the Rainham Mann team were once again able to provide their proven, 5 star service! Thank you.<br/>

  • Valued Customer 20-May-2017
    Service Rating
    -

    Initial feedback could have been better

    Initial contact experience was good. Could be improved by providing all photographs we paid for under the enhanced package rather than the limited number in the advertising.<br/><br/>Feedback after viewings was frequently not given and had to be chased. Should have been immediately...

    24-May-2017 24-May-2017

    I'm sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to go through the issues you have raised in more detail please email me at...

  • Verified Customer 18-May-2017
    Service Rating
    + +

    A Team!

    Really impressed with the service of the whole team at the Rochester branch, very professional indeed.

    19-May-2017 19-May-2017

    Thanks for the wonderful 5 star review! It's great to see that you were able to take advantage of the straightforward and dedicated approach to estate agency shown time and again by the whole team at Mann at Rochester. Many thanks again.<br/>

  • Valued Customer, Ashford 16-May-2017
    Service Rating
    +

    Good service

    Generally they gave a very good service which involved showing all prospective buyers the property as we were not able to do that. On a couple of occasions the contact with us could have been better.

    17-May-2017 17-May-2017

    Thank you very much for taking the time to leave us this feedback. I'm glad that the overall service was good. If you would like to discuss your experience in greater detail please email review@countrywide.co.uk <br/>

  • Verified Customer 13-May-2017
    Service Rating
    -

    My service feedback with Lettings

    While the staff seem pleasant and conscientious, they appear to be struggling with systems which are inadequate. Getting accounting information can be like drawing teeth.

    15-May-2017 15-May-2017

    Thank you for taking the time to leave a review. It is always disappointing to hear when our customers do not receive the level of service we always aim to provide. We at Mann are happy to see you are satisfied with us in branch but should you wish to discuss any of the other issues further please...

  • Verified Customer 12-May-2017
    Service Rating
    -

    Would never recommend

    Sales were lost due to a poor range of mortgages offered to buyers by Mann mortgage advisors. Worst of all, our final buyer was initially put off by being told there were tenants living in my house, when in reality they were my daughters. Thankfully, 5 months later his purchase hadn't gone through...

    12-May-2017 12-May-2017

    Thank you very much for taking the time to leave us this feedback. I'm sorry to hear that this was your experience but I do appreciate your comments as these have been passed on to the Regional Performance Manager to address with the branch. If you would like to discuss this in more detail at all...

  • Valued Customer 06-May-2017
    Service Rating
    +

    My service feedback with Sales

    I would use Mann and Co again

    11-May-2017 11-May-2017

    Thank you for taking your time to leave our Mann Sittingbourne a wonderful review' It is great to know you would use us again. We always strive to deliver the very best service possible and to learn from any feedback that can be gained. If the was anything we could have done further to make your...

  • Paul Griseri, Gosport 05-May-2017
    Service Rating
    + +

    Excellent service

    The team at Manns in Gosport made every effort to sell my property, even when there were difficulties with saleability. Always contactable, always genial and customer focussed.

    11-May-2017 11-May-2017

    It's really great to read another 5 star review for the Gosport branch of Mann Estate Agents. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to the team. Many thanks again. <br/>