Reviews

Mann Estate Agents has 143 reviews

  • Clare large, Sittingbourne 20-Oct-2017
    Customer Experience

    Would recommend them to anyone!

    Excellent service! Helped us through the whole moving process! Constantly kept us updated! Nothing was to much trouble. Very honest estate agents. We have already recommended them & our friends have also sold through Mann's in Chatham.

  • Valued Customer 19-Oct-2017
    Customer Experience

    My service feedback with Sales

    Excellent service from all staff who kept us informed throughout the process of selling our home

  • Ron Wood, Ashford . 19-Oct-2017
    Customer Experience

    Perfect sale .

    Excellent service and was guided through procedeures with patience . I thought the agent dealing with the sale ( Richard ) was very cheerful and efficient . Thanks Vuys .

  • Valued Customer 18-Oct-2017
    Customer Experience

    Fine - I would use Mann Estate Agents again

    After a slightly shaky start over possible buyer appointments, Mann looked after my interests well.

  • Valued Customer 18-Oct-2017
    Customer Experience

    My service feedback with Sales

    They found a buyer for my flat very quickly and were very good at driving the process with the flat's managing agents who were very slow in responding to questions.

  • Howard Hughes, Aylesford 12-Oct-2017
    Customer Experience

    Ok but ridiculously expensive.

    They provided adequate service at an exorbitant price which was completely disproportionate.

    Customer Relations Team 13-Oct-2017

    Thank you Howard for you feedback. I am pleased to note that you found the service provided adequate and I am sorry if you do not feel our fee represented value for money. If you would like to provide more feedback, please e-mail us at review@countrywide.co.uk. Kind regards, Scott

  • 13-Oct-2017
    Customer Experience

    Mann needs to invest in training their staff

    Their staff handled the sale of my property like letting. They backed off as soon as they got a buyer. They must have thought they only need to introduce a buyer to the vendor. The process only got through by myself and the buyer after exchanged our phone numbers after we both realise the staff weaknesses otherwise the staff didn't do much.

    Customer Relations Team 13-Oct-2017

    Thank you for taking the time to leave us your feedback. We do always aim to provide the best level of service on every occasion and I am sorry in this instance that for you this has not been the case. I have raised your concerns onwards to the Retail Performance Director for the area and would like to invite you to leave further feedback at review@countrywide.co.uk. Kind regards, Scott.

  • Adrian C, Sittingbourne 06-Oct-2017
    Customer Experience

    It went much more smoothly than I'd anticipated.

    Mainly dealt with Emma and Liam but everyone was always polite, helpful and in control.

    Customer Relations Team 06-Oct-2017

    'Polite, helpful and in control' what an amazing review of our dedicated team at Mann in Sittingbourne! Thank you Adrian for your 5* review. Kind regards, Scott

  • Heather WormaldValued Customer, Grove Green Maidstone 03-Oct-2017
    Customer Experience

    Friendly and helpful

    They were always keen to help in any way that was needed and offered a friendly service

    Customer Relations Team 04-Oct-2017

    Thank you for this great review, I am pleased to see that the team were able to provide you with their usual 5* personal and efficient service. Best wishes, Sarah.

  • Valued Customer, Chessington 23-Sep-2017
    Customer Experience

    Excellent service 2nd time using Mann, will recommend Zoe, Kim & Janene.

    I sold my flat through Manns as I had used them for a previous sale and I cannot recommend them enough. They found me a buyer very quickly in a difficult market and we exchanged with little fuss. Zoe Kim & Janene are lovely ladies always there to help.

    Customer Relations Team 25-Sep-2017

    Congratulations on the sale of your property and thank you for this great review and recommendation. I am pleased to see that you were provided with an efficient customer service by the Mann team in Chessington. I will pass on your kind comment to the ladies and the entire staff at the branch. Kind regards, Sarah.