We recently rented a house from them and their service was great. Their entire process was very quick. Tamara was very helpful and her communication was very good and clear.
Mrs
2026-03-19T07:55:31.000Z
My family and I had been searching for a three-bedroom property for what felt like forever. We have two very small dogs, and unfortunately we kept being turned away time and time again because of them. It was becoming really disheartening.
From the very beginning, Tamara and the team showed such flexibility and kindness. She gave us a viewing and clearly explained the entire process, which made us feel comfortable and supported straight away. Everything was handled digitally, making it so convenient and stress-free. Within just a week of the viewing, we had the keys in our hands!
We are so incredibly grateful to MANN for giving us a chance when so many others woulwouldn'teir efficiency and quick working really stood out.
We also had a small issue with a leaky bathroom after moving in, and their response was amazing — a plumber was booked within 20 minutes of my call. That level of responsiveness gave us so much reassurance....
Mr
2026-03-13T16:29:55.000Z
Tamara was lovely, professional and exceeded expectations and helped us to find the perfect home for us. As first time renters, they advised us of the process and ensured everything was communicated to us. They were flexible and allowed us to visit as often as needed and the handover of the keys was a smooth process.
Ms
2026-02-11T16:14:20.000Z
Very helpful, fast with everything, nice staff, couldn’t of asked for a better company to go with
Ms
2026-01-14T10:42:06.000Z
Very helpful, polite and officiant staff,
Ms
2026-01-07T10:36:55.000Z
Our first time as landlords (reluctantly, after having our house revalued at less than we paid for it), we were pleased to use Manns (part of the Countrywide group as Geerings is).
Lauren and Tamara have been very helpful and answered our (sometimes simple) questions.
We've spoken to Cat Picard who will manage the maintenance for us. We're paying the fully managed option (a small percentage of the income) that they offer so they deal with the tenants, keeping our involvement to the minimum.
Mr
2026-01-07T10:36:55.000Z
Mann have been letting agents for me the last 15 years and have always been professional and friendly. The current staff are exceptional and always a pleasure to deal with.
Mr
2025-11-25T07:37:13.000Z
A great letting management service. Well recommended.
Ms
2025-10-30T13:50:43.000Z
Great team! All was done perfect!
Mr
2025-10-21T13:46:59.000Z
Lovely service. Recently found a suitable tenant for my property very quickly.
Mrs
2025-11-05T14:08:42.000Z
I can't thank Lauren especially Amelia enough for all their help. From start to finish, they were patient, responsive, and genuinely cared about making the whole process smooth for me. They always took the time to answer my questions (no matter how small) and made everything easy to understand. It’s rare to come across someone who goes above and beyond like that. I'd definitely recommend them to anyone looking for great service.”
Miss
2025-09-10T13:28:56.000Z
We recently had the pleasure of working with Mann and two of their outstanding staff members, Tamara and Lauren. Their professionalism, courtesy, and efficiency exceeded my expectations and distinguished them from staff We have encountered at other establishments. They consistently addressed my inquiries with clarity and promptness, making the entire leasing process smooth and stress-free.
We are truly grateful to Mann for facilitating our lease and for entrusting Tamara and Lauren with the management of the process. Their dedication and commitment to excellent service are commendable. We look forward to future dealings with Mann.
Ms
2025-09-10T13:28:56.000Z
Really helpful and professional team, very responsive to queries. Facilitated tenancy very well, thank you
Mr
2025-07-15T15:37:45.000Z
Very quick turnaround between tenancies including the updates and renovations required to re-let, organised by Mann. This saved us a lot of time and stress. Lauren has done an exemplary job for us. Her communication is excellent and and she is really knowledgeable.
Mrs
2025-07-08T15:34:59.000Z
Mann has been the best on this journey so far. Lauren and Tamara have been an absolute delight to interact with as we have rented one of their places.
They have been very patient with us on every step of the way, and I wouldn't hesitate to engage them if I were on the other end of the transaction too.
Mrs
2025-08-06T15:41:08.000Z
Was an amazing experience, the process was very professional and mentioning by name absolutely have to mention “Lauren” for helping us through the experience and personally advocating for me and my partner, thanks to her we was able to secure our first home. Very easy to talk to and fast reliable support for repairs and maintenance.
Mr
2025-06-23T15:29:54.000Z
I had a really lovely experience thanks to Tamara and Lauren’s thoughtful support. From the start, they were kind, knowledgeable, and patient, gently guiding me through each step with genuine care and professionalism. It truly felt like they were looking out for me the whole way. Thank you ??
Ms
2025-08-06T15:41:08.000Z
A very professional and hassle free service
Mr
2025-05-30T15:23:43.000Z
We found a property to rent through Mann Lettings and they made the whole process so quick, easy and straightforward.
Tony and his team are great and kept us up to date every step of the way.
Thanks guys! Really appreciated your help and support
Ms
2025-05-08T21:35:38.000Z
Josh and the team from Mann were great, very prompt and efficient with my many emails! The process was smooth and communication was clear and helpful. Always super friendly and made the move easy.
Mrs
2025-04-23T21:25:30.000Z
Josh and the team from Mann were great, very prompt and efficient with my many emails! The process was smooth and communication was clear and helpful. Always super friendly and made the move easy.
Mrs
2025-03-19T07:00:21.000Z
A very good experience in selling our house.
Special thanks to Neil March who arranged and ran our open house viewings. Neil offered excellent feedback from viewings and kept us fully informed through the whole offer and acceptance stage. Neil also followed up any queries from us and our buyers quickly and efficiently. We highly recommend Neil to anyone as he was an absolute pleasure to deal with.
We would also like to thank Chanelle who dealt quickly with last minute queries.
Ms
2025-03-19T07:00:21.000Z
Josh was very knowledgeable when I asked him about the letting process and was very friendly, quick and efficient and most importantly professional. Great asset to have.
Ms
2025-03-12T06:58:37.000Z
A very good experience in selling our house.
Special thanks to Neil March who arranged and ran our open house viewings. Neil offered excellent feedback from viewings and kept us fully informed through the whole offer and acceptance stage. Neil also followed up any queries from us and our buyers quickly and efficiently. We highly recommend Neil to anyone as he was an absolute pleasure to deal with.
We would also like to thank Chanelle who dealt quickly with last minute queries.
Mr
2025-04-03T21:11:58.000Z
Chanelle and the team at Ashford Mann Sales & Lettings have been absolute legends in getting my house sold despite two flaky buyers. They have gone above and beyond dealing with the marketing and viewing whilst I have been away with work for months. Thanks guys.
Mr
2025-04-03T21:11:58.000Z
Super helpful, friendly, and efficient.
Ms
2025-02-22T06:52:08.000Z
I’ve never come across such a professional, hospitable and welcoming lettings agency. Especially as someone renting on universal credit, it can be such a daunting experience due to discrimination when in reality so many have chronic health issues. It’s understandable requiring a guarantor who earns the required amount for their referencing and landlord, even before that point it was so lovely to be treated like I was any other client.
Ms
2025-02-13T06:49:45.000Z
Rented through Mann recently. Everything went smoothly. Process was very efficient. First time renting through an agent and everything went well. Zero deposit scheme is a big help to us. Excellent support and communication from viewing to moving in. Thanks to Lauren and team.
Mrs
2025-01-24T06:41:02.000Z
I recently enquired about how the letting process works as I am looking to start renting. Josh explained it all in great detail and offered to help me find a property. Highly recommend!
Miss
2025-01-18T06:38:16.000Z
I recently enquired about how the letting process works as I am looking to start renting. Josh explained it all in great detail and offered to help me find a property. Highly recommend!
Mrs
2025-02-08T06:48:51.000Z
Mann Lettings in Ashford was once again very successful in finding me a tenant very quickly to rent out my property, and at a good rate! He and his team are very attentive and provide an excellent service which is why I have used them for the past three properties I have let out. I will continue to use their services in the future.
Mr
2024-12-28T11:48:44.000Z
Highly recommend. Professional and reliable.
Mrs
2024-10-07T10:25:58.000Z
So helpful and everything completed in a week! Would highly recommend
Mrs
2024-09-28T10:22:31.000Z
Renting with Tony Gilbert is the best thing that can happen to anyone. Always looking out for the tenants satisfaction and also made my house search so seamless. I cant thank him and his team enough. They are the best
Ms
2024-08-28T10:09:11.000Z
Everyone was super helpful and nice. Couldn’t ask for better.
Ms
2024-08-28T10:09:11.000Z
Tony was very helpful with any questions we had when moving in. He organised for referencing checks and the contract to be completed very quickly due to our time pressures needing to move in soon
Dr
2024-08-28T10:09:11.000Z
Excellent friendly and professional service with a minimum of any hassle and a quick turn around between tenancies meant my void period was greatly reduced. Highly recommended
Mrs
2024-07-19T17:13:01.000Z
As a family who recently moved to Ashford in England, I had learned that the house rental process was long before I arrived. However, this was until I visited Mann rental agency. Thanks to the team of staff, our house rental was completed in a very short time. We would like to thank Ms. Lauren, Ms. Angie and Mr. Joshua for their support throughout the entire rental process and for patiently answering our questions in a very short time.
Ms
2024-07-19T17:13:01.000Z
Very nice and quick response and really appreciate all staff members as very helpful with every call/Email.
Mr
2024-07-19T17:13:01.000Z
I would highly recommend MANN letting agency for their exceptional service in helping me rent a property. I would especially like to thank Tony and Takara for their invaluable assistance in helping us.
Mr
2024-04-25T11:23:16.000Z
I have had a wonderful experience with Mann sales and letting agents ashford. Tony Takara and Carlton helped me with renting a property. They spoke with me when ever was needed if I had any questions they were answered. They all worked very hard and made sure both myself and the landlord that I have rented from were happy. I would recommend them to anyone that need to rent or buy and property. I've uploaded my new view.
Many thanks again.
Miss
2024-04-12T17:53:42.000Z
Very helpful letting agency, i recommend 100%, special thanks to Tony Gilbert for helping me find an apartment perfect for me and my budget.
Miss
2024-04-08T17:50:52.000Z
It was a fantastic experience using MANN letting agents in getting a place of abode in Ashford. Every step towards the realisation of getting a place of my choice was seamless. I will recommend them again and again. Thanks so much for your efforts. I really appreciate it.
Mr
2024-04-08T17:50:52.000Z
Special thanks to Takara and the rest of the Mann lettings Ashford team. What an excellent service they've provided finding me a property. They deliver on everything they promise. Flawless. Their expertise, responsiveness, and professionalism have made my experience seamless and enjoyable. Highly recommend their service. Thank you
Miss
2024-03-27T17:46:37.000Z
Mann Estate agents in Ashford were amazing from start to finish
Carlton who has been professional and friendly from the start
I have been really impressed with the service and positive experience
shown by Tony and Carlton who worked extremely hard to help me get the right property and tenancy agreement for me
They kept me up to date throughout the whole process and the turn around from
viewing to moving in was incredible and I
Can’t thank them enough for all their efforts
Thanks again
Miss
2024-03-27T17:46:37.000Z
The whole team have been amazing from start to finish. Tony, Carlton and Takara have offered superb support throughout the whole process. It all seemed so daunting at the start but the whole team have made it really easy for us. Thank you.
Miss
2024-03-22T17:43:29.000Z
All the staff are good and friendly
They help a lot
Miss
2024-03-22T17:43:29.000Z
I’ve recently rented a property through this company and cannot fault one thing about my whole process. Carlton being the main contact throughout. He was professional, very knowledgeable and gave clear information as and when required. The lady who moved me in - Takara, was friendly, helpful and put me at ease. I’m very happy with my experience and would highly recommend them.
Miss
2024-03-22T17:43:29.000Z
This is my first time conducting business with this company. It was one of my best experiences. One of the agents I can speak highly about, Carlton, he was very effective and efficient. He maintained his level of professionalism throughout the whole process. I can truly say he was very remarkable. I had no issues. He was very kind and had a lot of patience with me as I asked a lot of questions throughout the whole process before moving into my flat. I highly recommend to anyone.
Miss
2024-03-22T17:43:29.000Z
My boyfriend recently went through the renting application process for a house and Carlton made the process so easy and helped him through each step of the way. Can’t thank him enough for his help. Would definitely recommend Mann letting agents.
Mr
2024-03-22T17:43:29.000Z
I am very happy with Mann agency service.
Mrs
2024-03-22T17:43:29.000Z
The staff were very cooperative and nice. they really helped us to find our dream home easily
Mrs
2024-03-22T17:43:29.000Z
We have been so impressed with Tony Gilbert and his colleagues. Swift in finding new tenants, exceptional customer care and quick to respond to any issues. Many thanks!
In addition, Hayley Morgan, Dawn and team gave incredible service recently when dealing with a water issue at our rental property. Haley remained professional, determined and patient whilst liaising between all parties and then instructing a contractor to fix the problem.
We wouldn’t hesitate to recommend Man-countrywide.
Mr
2024-03-22T17:43:29.000Z
Tony and Carlton at Mann & Co made it simple and easy to rent our property. They were professional throughout and came back quickly on any queries we had. We felt reassured by them - especially as first time landlords! Tony found us tenants within 3 days which we were very impressed by.
Mrs
2024-03-22T17:43:29.000Z
Its definitely five stars from me, Mann lettings, absolutely outstanding! Friendly team with smiles all the way and eager to assist in every way possible, i've never been offered transport for a viewing by a letting agent but it all started with Mann lettings, all thanks to Tonny who went all the way out to get me a new home all sorted.
Mrs
2024-03-22T17:43:29.000Z
My second experience with mann lettings. They are fantastic as always.Thank you Tony Gilbert and your hardworking team.
Mr
2024-03-22T17:43:29.000Z
We have been so impressed with Tony Gilbert and his colleagues. Swift in finding new tenants, exceptional customer care and quick to respond to any issues. Many thanks!
Mr
2024-03-22T17:43:29.000Z
Lettings team, led by Tony are friendly efficient and professional- and understand the necessity to ensure hassle is minimised while protecting both Landlord and Tenant .
Mrs
2024-03-22T17:43:29.000Z
I just wanted to say a massive thank you to Carlton and of course the lovely Tony for all of their help and support. Renting is so stressful and they really made the whole experience so much easier for me . They really couldn't do enough for us. Very professional bit down to earth. I even received a welcome hamper when I signed my tenancy.I would recommend them to anyone .
Miss
2024-03-22T17:43:29.000Z
It was indeed a highly professional dealing i had with agents right from the beginning. I was specifically looking for an area to rent an apartment and within my busy schedule they were kind enough to make sure it happened within the date i wanted it managing all the hassles and making the process easy for-me. I would highly recommend Mann for anyone who wants a prompt and assured response. Special appreciation for Carlton who made it possible eventually.
Mr
2024-03-22T17:43:29.000Z
Very professional, customer service was excellent and timely.
Mr
2024-03-22T17:43:29.000Z
We were really pleased with the service we received from Tony and his team. We used the Let only package. Tony was really helpful in giving advice on marketing and found us a great tenant very quickly. We will definitely use them again as the process went very smoothly from start to finish.
Mrs
2024-03-22T17:43:29.000Z
I used Mann to find a tenant and, from my first call to them, found them to be efficient and very helpful. They were obviously very knowledgeable and confident in what they were doing.
They found me a suitable tenant very quickly. Throughout the process they were friendly and fun to deal with.
My principal contact in the Ashford office was Tony Gilbert but I also had dealings with his three colleagues. A really good experience and I have no hesitation in recommending them.
Mr
2024-03-22T17:43:29.000Z
It was indeed a highly professional dealing i had with agents right from the beginning. I was specifically looking for an area to rent an apartment and within my busy schedule they were kind enough to make sure it happened within the date i wanted it managing all the hassles and making the process easy for-me. I would highly recommend Mann for anyone who wants a prompt and assured response. Special appreciation for Carlton who made it possible eventually.
Mr
2024-03-22T17:43:29.000Z
From the beginning to still now the Mann Sales and Letting Agents team are guiding us very excellently.
I’m staying with my family and my friend has referred this agent.
We are so glad to be part of this agent because Carlton Neame is giving the quickest way of response at any time.
He’s doing fantastic work in the way he communicates with us.
We would like to say special thanks to Mr Tony Gilbert, Carlton and Takara.
We would strongly recommend it to all of our friends
Mr
2024-03-22T17:43:29.000Z
Excellent agents! Very helpful and dedicated. Made the process of renting much less stressful and simple.
Mrs
2024-03-22T17:43:29.000Z
Carlton and Tony been absolutely amazing, helping me and my partner move. Very quick and efficient. Was always there to answer the phone. Very polite helpful men. Highly recommend Mann sales and letting agents
Miss
2024-03-22T17:43:29.000Z
From the moment I walked into Mann's I felt welcome, non judged and comfortable. Tony Gilbert Introduced himself and from start to finish he was an absolute pleasure. He kept in touch throughout the process of finding our home and went out of his way to ensure everything went smoothly. I cannot recommend Mann's highly enough and if you get to deal with Tony, then you really have struck gold
Miss
2024-03-22T17:43:29.000Z
Extremely happy working with Mann Lettings, Tony was extremely helpful, friendly and easy to reach. The whole team are great overall, communication is always good. I have been with Mann letting agents for over a year and will definitely continue to highly recommend them and maintain the great relationship we’ve started. Thank you Mann Lettings!
Miss
2024-03-22T17:43:29.000Z
Thank you, Tony Gilbert at Mann Countrywide Ashford for finding tenants for my newly bought property in Singleton (Ashford) in less than a month. The service was very professional and transparent. I am new to renting out property and hence quite unsure about legislation and practicalities etc. but Tony was always helpful, reassuring and attentive, putting my mid at rest about the whole process. I can wholeheartedly recommend Tony Gilbert and his team at Mann's in Ashford!
Mr
2024-03-22T17:43:29.000Z
